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Privacy Policy

Effective Date: January 1, 2025

Last Updated: January 1, 2025

1. Introduction

Mazal Marketplace ("we," "our," or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our website located at mazal.dev (the "Service").

2. Information We Collect

2.1 Personal Information

We may collect the following personal information:

• Account Information: Name, email address, phone number, company name
• Profile Information: Bio, avatar, user type (buyer/seller/both)
• Financial Information: Payment methods, transaction history, bank account details
• Business Information: Business details, financial documents, verification documents
• Communication Data: Messages, inquiries, support requests

2.2 Technical Information

We automatically collect certain technical information:

• Device Information: IP address, browser type, operating system
• Usage Data: Pages visited, time spent, clicks, searches
• Cookies and Tracking: Session data, preferences, analytics
• Location Data: General geographic location (if permitted)

3. How We Use Your Information

We use your information for the following purposes:

• Service Provision: To provide and maintain our marketplace services
• Account Management: To create and manage your account
• Transaction Processing: To facilitate buying and selling transactions
• Communication: To send notifications, updates, and support messages
• Verification: To verify user identity and business information
• Security: To protect against fraud and unauthorized access
• Analytics: To improve our service and user experience
• Legal Compliance: To comply with applicable laws and regulations

4. Information Sharing and Disclosure

4.1 With Other Users

We may share your information with other users in the following circumstances:

• Public Profiles: Basic profile information visible to other users
• Transaction Partners: Information shared with buyers/sellers during transactions
• Business Listings: Business information displayed in public listings

4.2 With Service Providers

We may share your information with trusted third-party service providers:

• Payment Processors: To process transactions and payments
• Email Services: To send notifications and communications
• Analytics Providers: To analyze usage and improve our service
• Cloud Storage: To store and backup your data

4.3 Legal Requirements

We may disclose your information if required by law or to:

• Comply with legal obligations
• Protect our rights and property
• Prevent fraud or illegal activities
• Protect user safety

5. Data Security

We implement appropriate security measures to protect your information:

• Encryption: Data is encrypted in transit and at rest
• Access Controls: Limited access to personal information
• Regular Audits: Security assessments and monitoring
• Secure Infrastructure: Protected servers and databases

6. Data Retention

We retain your information for as long as necessary to:

• Provide our services to you
• Comply with legal obligations
• Resolve disputes
• Enforce our agreements

You may request deletion of your account and associated data at any time.

7. Your Rights and Choices

7.1 Access and Control

You have the right to:

• Access: Request a copy of your personal information
• Update: Correct or update your information
• Delete: Request deletion of your account and data
• Portability: Export your data in a portable format
• Opt-out: Unsubscribe from marketing communications

7.2 Cookie Management

You can control cookies through your browser settings. However, disabling cookies may affect the functionality of our Service.

8. International Data Transfers

Your information may be transferred to and processed in countries other than your own. We ensure appropriate safeguards are in place to protect your information during such transfers.

9. Children's Privacy

Our Service is not intended for children under 13 years of age. We do not knowingly collect personal information from children under 13. If you are a parent or guardian and believe your child has provided us with personal information, please contact us.

10. Third-Party Links

Our Service may contain links to third-party websites. We are not responsible for the privacy practices of these external sites. We encourage you to review their privacy policies.

11. California Privacy Rights

If you are a California resident, you have additional rights under the California Consumer Privacy Act (CCPA):

• Right to know what personal information is collected
• Right to delete personal information
• Right to opt-out of the sale of personal information
• Right to non-discrimination for exercising privacy rights

12. European Union (GDPR) Rights

If you are in the European Union, you have additional rights under the General Data Protection Regulation (GDPR):

• Right of access to your personal data
• Right to rectification of inaccurate data
• Right to erasure ("right to be forgotten")
• Right to restrict processing
• Right to data portability
• Right to object to processing

13. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Last Updated" date.

14. Contact Us

If you have any questions about this Privacy Policy, please contact us at:

• Email: privacy@mazal.dev
• Website: mazal.dev
• Data Protection Officer: dpo@mazal.dev